“In the first half of 2018, the SMT received a total of 2,355 cases from the public compared to the Homebuyer Tribunal’s 709 cases filed during the same period.”

“You take your car to service every 10,000km mileage – that is predictive maintenance as you don’t wait until the car breaks down. But sadly, the truth is that we don’t do that to our property and we wait until things break down before we decide to act,”

"What if you have bought a property because you are attracted to the artist’s impressions on the brochure but found out later that it is not up to expectations?”

Location, timing and pricing are not the only factors you must consider when buying any property. It is important to ensure that the desired property has been designed and built for quality property management.

Such a move is expected “to reduce property oversupply and mitigate the risk to property owners”.

EdgeProp马来西亚优质产业管理大奖在今年4月21日第三度举行。该年度奖项在2017年推出，为马来西亚和亚洲区域唯一产业管理相关的奖项。

The fund is meant for major building maintenance works such as malfunctioning lifts, water-proofing, upgrades of fire-fighting equipment and other upgrading works, and failure to pay it could lead to undesirable results for property owners, said accredited architect and trainer Anthony Lee Tee.

“Property that is maintained well ...would appreciate in value. Half the battle is won, however, if the real estate has been designed and built for property management in the first place,” said Au.

Malaysia's property managers have been performing well in the main seven aspects of property management, he said. APFM president Dr. Lim Lan Yuan  delivered his talk: “How does Malaysia score in Property Management?” at the EdgeProp.my Symposium on Excellent Property Management 2019.

When dealing with stubborn owners who refuse to pay maintenance fees and service charges, Tan says, the COB can step in.