ARK United Realty combines five founders’ expertise to provide A-to-Z service

• “Our partnership with EdgeProp allows us to utilise advanced tools like EPIQ, which provides real-time market data, property insights and analytical tools.”

PETALING JAYA (July 1): ARK United Realty may be a newly established real estate agency, but it has differentiated itself with its comprehensive services by leveraging the different niche areas and experiences of its five founders.

Birthed in December last year, Timothy Low, Tamie Lum, Henry Heng, Olivia Hoh and Sharol Chan bring their diverse backgrounds in real estate investments and sales, property management, commercial real estate, marketing, financial and legal to create a dynamic and client-centric agency, Low tells EdgeProp.my.

Among its value-added services are Furnishing Management Solutions, Rental Administration Services, and Loan Facilitation and Advisory to ensure clients receive end-to-end support throughout their property journeys, he adds.

The founders recognised a common frustration among clients and agents alike, and the need for more personalised, transparent and ethical service. Hence, the synergy of the five founders allows ARK United Realty to address market gaps and elevate the standards of real estate practice in the country.

“Our goal is not merely to conduct transactions but to build lasting relationships, provide genuine value, and make a positive impact on the communities we serve,” says Low, who also serves as the director of ARK United Realty.

“Our agents are our greatest asset”

According to Low, ARK United Realty initially faced difficulties in attracting and retaining agents who preferred more established agencies with visible branding, leading to slower manpower growth. However, this smaller team size allowed for more personalised support and attention to individual agents, ensuring their success and satisfaction within the agency.

Despite the challenges related to branding and resources during the inception of ARK United Realty, the agency has strategically navigated these hurdles. By building a stronger brand presence, and showcasing its unique value proposition and commitment to excellence, it has gradually enhanced its reputation and attracted talented agents who resonate with its vision and values.

The agency's proprietary ARK LEAD (Leadership, Empowerment, Advancement and Development) development programme plays a crucial role in equipping agents to navigate evolving market trends effectively and respond to changing customer requirements promptly.

“We recognise that our agents are our greatest asset. Through our ARK LEAD programme, we provide ongoing training, mentorship, and career development opportunities. By empowering our agents with the skills and knowledge they need to succeed, we ensure that they can deliver exceptional service to our clients,” he says.

Expanding reach through collaboration with EdgeProp

ARK United Realty’s partnership with EdgeProp recently marked a significant milestone in the agency’s journey. The founders believed that this collaboration has opened doors to unparalleled opportunities, allowing the agency to expand its reach and solidify its reputation as a trusted player in the industry.

Through featured listings, articles, and media mentions on EdgeProp’s platform, ARK United Realty not only gains increased visibility, but also connects with a broader pool of potential clients and agents across Malaysia.

Additionally, this partnership provides the agency access to EdgeProp’s tools like EPIQ.

“Our partnership with EdgeProp allows us to utilise advanced tools like EPIQ, which provides real-time market data, property insights and analytical tools. This technology enables us to offer clients accurate, data-driven advice to make informed decisions that benefit their investments,” explains Low.

“We are thrilled that ARK United Realty has chosen EdgeProp as its strategic partner. Our innovative digital platform’s tools like EPIQ, rooted in data-driven insights, will undoubtedly benefit the agency in its growth and success,” says EdgeProp business development head Nimalen Parimalam.

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