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KUALA LUMPUR (Nov 22): The Datai Langkawi announced the temporary closure of its resort for a minimum period of 10 days from Monday (Nov 22) after 16 Covid-19 positive cases were detected among its team members.
In a statement on Monday, it said the 16 Covid-19 positive individuals had been isolated and quarantined, while deep cleaning and sanitisation will be conducted in the resort.
‘During the resort’s regular random testing regime of team members, which was implemented above and beyond official regulations to ensure the safety of guests and staff, a number of positive cases was detected, and the individuals were immediately isolated.
“All close contacts, up till the secondary level, were traced and, along with other random team members, tested in the follow-up. During this extensive and meticulous investigation, further cases were confirmed. The management of the resort immediately activated quarantine. Going beyond prescribed protocols, and out of an abundance of caution and concern for the well-being of guests and employees alike, the management of the resort has also initiated temporary closure procedures,” said the resort.
In being uncompromising on health and safety and in undertaking a temporary closure, The Datai Langkawi also expressed its apologies for any inconvenience caused to guests.
“For any existing bookings for stay dates that fall within the period of the temporary closure, the resort offers a free change of dates or cancellation without penalty and full refund, and all concerned guests will be contacted directly on alternative options.
“The entire team at the resort is looking forward to welcoming guests to the rainforest haven again once the resort reopens after a minimum period of 10 days, when full sanitisation is complete and all tests and protocols are diligently done,” it added.
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