Know your options to resolve issues in communal living

KUALA LUMPUR (May 12): With more people living in communal developments, issues and disputes are also increasing, thus bringing a lot of headaches to stakeholders of the sector, particularly homeowners.

In order to resolve these issues, Chur Associates founder and managing partner Chris Tan urged homeowners to be empowered with knowledge of communal living and the importance of property management and, more importantly, know their options in resolving the issues.

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“Communal living can be as small as the condo that you live in, to [something as big as] the country that you live in. It is important to know that property management is as good as the significant events that we have experienced in the last few days,” he said.

Quoting former international trade and industry minister Tan Sri Rafidah Aziz, Tan said that Malaysia is like a big house that needs good managers, so residents need to review the performance of the contractor and they can change the contractor if they are not satisfied with the performance.

“What we’ve learnt from the last few days is the word ‘option’. We realised that we have a choice, don’t we?” he asked the audience at EdgeProp.my Symposium on Excellent Property Management 2018 entitled “Mistakes you CAN’T afford to make!”.

He said there are plenty of options for homeowners to resolve their issues — depending on the nature of the issue and the people they are dealing with — such as communicating, seeking help from the authorities, bringing it up to the tribunal or court, and even going to the media.

Tan was one of the speakers at the symposium who gave a talk entitled “What if? Why? How? — Legal problems and solutions”. 

He also participated in a panel discussion moderated by EdgeProp.my managing director and editor-in-chief Au Foong Yee, together with Architect Centre Sdn Bhd accredited architect and trainer Anthony Lee Tee and Rehda Institute chairman Datuk Jeffrey Ng.

The symposium was organised by EdgeProp.my with partners Nippon Paint Malaysia and Panasonic Malaysia. Supporting sponsors were Gamuda Land, Red Ideas Sdn Bhd (Graaab JaGaApp) and Zurich General Insurance Malaysia Bhd. The event was also supported by The Edge Malaysia.   

Read the full report on the symposium in the May 18, 2018 issue of the EdgeProp.my pullout, which is available for download.