Of late, some purchasers have told us of the “extras” they have received upon delivery of vacant possession. Among the “welcome packs” mentioned are: useful gifts like a key box; warranties from paint companies, auto-gates, pest control and electrical appliances; certificates of treatment for termite/pest control; a certified true copy of the Certificate of Completion and Compliance (CCC) issued by the architect and certified true copy of the building plans and plans that relate to electrical wiring and water piping to facilitate future renovations. These definitely do endear the developers to them.

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Indeed, there are responsible developers in our midst, whose names are synonymous with quality and trust. They are able to win over the purchasers’ confidence. Today, they have created their own brand names. No wonder some developers’ units are sold out even before the official launch or any advertising.

Datuk Chang Kim Loong is the Hon Secretary-general of the National House Buyers Association (HBA) and Kennie Ang Joo Koon is one of the HBA volunteer lawyers. HBA could be contacted at:

Email: [email protected]
Website: www.hba.org.my
Tel: +6012 334 5676

This story first appeared in the EdgeProp.my E-weekly on March 19, 2021. You can access back issues here.

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